International Washington Institute
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MCITP Consumer Support Technician

IWI can help you achieve your MCITP Consumer Support Technician certification through our extensive hands-on training. The MCITP Consumer Support Technician certification is ideal for highlighting your expertise in the Windows Vista operating system and applications installed on Microsoft Vista.                                                                           

Who's It For?
The MCITP Consumer Support Technician certification is ideal for support professionals that work with Windows Vista and Vista applications. With certification training at IWI , the student will learn:

  • Installation and support of Microsoft Windows Vista
  • Securing Windows Vista deployments
  • Troubleshooting Vista OS and hardware
  • Troubleshooting networking and security issues
  • Optimizing Vista and application performance
  • Installing and configuring applications on Windows Vista

Certification and Exams
The MCITP Consumer Support Technician certification requires two exams.  

Certification                                                                                       Exams

MCITP: Consumer Support Technician                                                 Exam 70-620: Windows Vista Client, Configuring
Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Key Courses

5115 Installing and Configuring the Windows Vista™

5116 Configuring Windows Vista Mobile Computing and Applications

5118 Supporting Windows Vista and Applications in the Enterpr

   5119 Supporting Windows Vista Computers with Desktop Images and Application Packages

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