International Washington Institute
معـــــهد واشنـــــطن الــدولـــى
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MCITP Enterprise Support Technician

Overview

IWI offers hands-on training by experienced instructors to help you obtain your MCITP Enterprise Support Technician certification.

If you support Windows Vista clients in a business environment, the MCITP Enterprise Support certification is an ideal way to prove your knowledge and advance your career

Who's It For?

MCITP Enterprise Support Technician certification is ideal for desktop support technicians with 3 years experience as a lead desktop support technician. With certification training atIWI , the student will learn:

    Managing workflow

    Installing and configuring hardware devices in Windows Vista

    Troubleshooting Vista and all hardware components

    Modifying desktop configurations

    Optimizing Vista and application performance

    Re-image desktops

Certification and Exams

An MCITP Enterprise Support Technician certification candidate must pass two exams.

Certification       Exams

MCITP: Enterprise Support Technician    Exam 70-620: Windows Vista Client, Configuring

Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Upgrade from MCDST

If you have an existing Microsoft Certified Desktop Support (MCDST) certification, you can take a single upgrade exam.

Certification       Exams

MCITP: Enterprise Support Technician

(upgrading from MCDST)              Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support

Key Courses

5115 Installing and Configuring the Windows Vista™

5116 Configuring Windows Vista Mobile Computing and Applications

5118 Supporting Windows Vista and Applications in the Enterprise

5119 Supporting Windows Vista Computers with Desktop Images and Application Packages

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