International Washington Institute
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MCDST Windows XP

Overview

IWI offers hands-on training by experienced Microsoft trainers to help you achieve your Microsoft Certified Desktop Support Technician (MCDST) certification.

MCDST certification establishes your expertise to install and support Windows XP network clients in a variety of business environments.

System

Who's It For?

The MCDST certification is an ideal certification for desktop support technicians who work with Windows XP and have a solid hardware and networking knowledge. With certification training at IWI, the student will learn:

    Windows XP support

    Installation and configuration of Windows XP

    Troubleshooting hardware

    Security with Windows XP and networks

    Troubleshooting applications running in Windows XP

Certification and Exams

The MCDST candidate must pass two exams. CompTIA's A+ Certification is an ideal complementary certification.

Certification       Exams

Microsoft Certified Desktop Support Technician (MCDST)

                Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Key Courses

2261 Supporting Users Running the Microsoft Windows XP Operating System

2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System

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