International Washington Institute
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Microsoft Operating Systems Certifications IWI


IWI provides a wide variety of courses and hands-on training to prepare you for Microsoft operating systems certifications. 
Whether you support Windows 7, Windows XP or Windows Vista desktops, IWI will help you prove your knowledge through Microsoft certifications. 

Microsoft Certification Programs
Windows 7 Support

  • MCTS: Windows 7 Configuration
    Install/Upgrade and configure Windows 7 as a network client
  • MCITP: Windows 7, Enterprise Desktop Support Technician
    Install and maintain Windows 7 desktop clients for the enterprise
  • MCITP: Enterprise Desktop Administrator 7 
    Ideal for Desktop Administrators of Windows 7

Windows Vista Support

  • MCTS: Windows Vista Configuration 
    Basic Vista installation, configuration and maintenance
  • MCTS: Windows Vista Business Desktop Deployment 
    Focus on Microsoft Vista and Office 2007 deployment scenarios
  • MCITP: Consumer Support Technician 
    Ideal for retail and home user Windows Vista support
  • MCITP: Enterprise Support Technician 
    Business Vista desktop support technician

Windows XP Support

  • MCDST: Windows XP 
    Supports Windows XP desktop clients in business environments

Desktop Support Technicians for Windows 7, Windows XP and Windows Vista perform a wide variety of tasks related to Microsoft operating systems:

  • Operating system installations
  • Installation troubleshooting
  • Network client configuration and security
  • Hardware troubleshooting
  • Automating and configuring software deployments
  • PC end-user support

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